Meet the management team

Our management team makes sure every penny donated works hard for children who need it most and that all the efforts of our incredible medical and support volunteers have the maximum impact.

Emma Scanlan, Chief Executive Officer

A demanding role for a charitable organisation, Emma’s role involves building relationships with the centres in which we work to ensure we are meeting our beneficiaries’ needs in the right manner. Much of her role is spent building bridges with governments and decision makers in the field as well as building working relationships with international NGOs and funders.

It is such a  pleasure working with such a fantastic team and inspirational people, from the patients to the hard working staff and volunteer fundraisers, working with the Chain of Hope family is a privilege and an honour.

Lucy Ossack, Overseas Operations Manager

Having been with Chain of Hope since 2008, Lucy has a wealth of knowledge of our overseas operations and manages a huge portfolio of medical missions, training programmes and equipment acquisition. She also plays a vital role in forming the long term strategy of our service delivery, including development of projects and identification of new countries for us to grow our support within.

What is most rewarding about working with Chain of Hope is you really see the difference that the charity makes to individual children. You see them sick and you see them physically get better. They might arrive in the UK unable to play or run around like healthy kids, but leave happy and healthy. It’s also incredible to work with medical volunteers who are at the very top end of their field using their skills so selflessly to help children around the world.

Jilliane Lewis, Missions and Equipment Co-ordinator

Jilliane joined our team in 2015 with a wealth of expertise to offer, having recently completed her Postgraduate Studies in Biomedical Engineering and Healthcare Technology Management at City University, London. Jilliane offers broad administrative support to the Overseas Operations team, working closely with Lucy to ensure that the medical volunteers are prepared and ready for specialised training missions and that the hospitals that we work with have the equipment they need to operate. She is also helping to co-ordinate the equipment procurement for the new Cardiac Unit at the Bustamante Hospital for Children in Jamaica.

Growing up in Jamaica, I’ve witnessed first-hand the struggles the health sector faces due to the lack of resources. It gives me so much pride to be a part of such a fantastic organization helping my home and much of the developing world improve local paediatric cardiac care and eventually enabling them to stand on their own feet.

Katy Woolley, Missions and Volunteer Co-ordinator

Katy co-ordinates our specialised surgical missions, working closely with our network of medical volunteers. Her role includes recruiting medical teams comprising of world leaders in cardiac medicine and organising all logistics surrounding missions. Katy joins our Overseas Operations team with over six years' experience living and working in developing countries, including South Africa, Kenya, Ghana and Samoa, where she managed projects with vulnerable communities, families and children. 

Working in developing countries and seeing first-hand the impact that the lack of access to medical treatment has on the lives of so many people, especially children, really inspired me to work for Chain of Hope. I love that it not only empowers local people with training and infrastructure but also saves lives by performing life-changing heart surgery. It’s a true honour and privilege to work with so many inspiring and brilliant medical volunteers who give up their time to treat these children and share their knowledge and skills with so many

Lisa Yacoub, International Child Referral Programme Manager

As International Child Referral Manager, Lisa ensures the smooth transfer of patients waiting for surgery to come to one of the hospitals within Chain of Hope’s network. A demanding role, there is no-one better than Lisa to act as each child’s advocate to have access to urgent medical treatment. From Baghdad to Banjul, Lisa liaises with cardiac doctors worldwide who refer children for treatment through the charity’s Medical Board who assess each child’s viability for treatment. Once the child is in the UK, Lisa works closely with a team of volunteers to manage the child’s care and safety.

A key aspect of Lisa’s role is to build strong relationships with NGOs and medical teams around the world. It was through Lisa’s dedication and passion that Chain of Hope supports a major project in Ethiopia to create an entire cardiac centre.

Lisa is also an avid fundraiser for Chain of Hope and has taken part in two London marathons as well as fundraising in the community.

For me, it is utterly uplifting to feel that you are part of a team that can save the life of a child. Every person in the Chain of Hope team can make a difference.

Jennie Wightman, International Child Referral Programme Co-ordinator

Jennie assists Lisa in co-ordinating the International Child Referral Programme, working with partners and referring physicians from around the world to help gather all of the essential medical and social information required to organise the safe transfer of children travelling for surgery. She also helps our team of volunteers to support each child and their guardian whilst they are in the country. She previously worked for seven years in Production Management for various Documentary Production Companies, including the CBBC where she travelled to countries across Africa and Asia. This brought Jennie face to face with the suffering and inequalities experienced by many people in developing countries and inspired her to work towards redressing this through working with Chain of Hope.

Working alongside the incredible team of volunteers and medical staff involved in Chain of Hope is a real privilege. It's an amazing feeling to know you are working together to save a child's life.  Seeing the transformation from when a very sick child arrives in the country to when they return home happy, healthy and full of life is so rewarding and beats any scale of job satisfaction!

Sarah Newell, Major Partnerships Coordinator

Sarah works as an integral part of the fundraising team, with tasks ranging from inspiring our challenge event participants to assisting with the Gala Ball and writing letters to our supporters. Most recently, she recruited more than 80 volunteers and co-ordinated the silent auction at our Gala Ball, helping us to raise more money than ever before! With experience from the Charity Works scheme, where she worked in a disability charity, and from volunteering organising events for international students at the Vrije University in Amsterdam, Sarah brings efficiency, enthusiasm and creativity to arguably the most important role in the fundraising team!

Every day I get to work with people who have dedicated their careers to helping children, which is just lovely. My favourite part is when the children visit us in the office!