Meet the management team

Emma holds a Masters degree in NGO management from CASS Business School in London. Her relationship with Chain of Hope began as a volunteer in 1996 and the following year she was employed as a Fundraising assistant. 

Today, as the Chief Executive, Emma’s role involves building relationships with the centres in which we work to ensure we are meeting our beneficiaries’ needs in the right manner. Much of her role is spent building bridges with governments and decision makers in the field as well as building working relationships with international NGOs and funders.

Having been with Chain of Hope since 2008, Lucy has a wealth of knowledge of our overseas operations and manages a huge portfolio of medical missions, training programmes and equipment acquisition. She also plays a vital role in forming the long term strategy of our service delivery, including development of projects and identification of new countries for us to grow our support within.

As International Child Referral Manager, Lisa ensures the smooth transfer of patients waiting for surgery to come to one of the hospitals within Chain of Hope’s network. A demanding role, there is no-one better than Lisa to act as each child’s advocate to have access to urgent medical treatment. From Baghdad to Banjul, Lisa liaises with cardiac doctors worldwide who refer children for treatment through the charity’s Medical Board who assess each child’s viability for treatment. Once the child is in the UK, Lisa works closely with a team of volunteers to manage the child’s care and safety.

A key aspect of Lisa’s role is to build strong relationships with NGOs and medical teams around the world. It was through Lisa’s dedication and passion that Chain of Hope supports a major project in Ethiopia to create an entire cardiac centre.

Lisa is also an avid fundraiser for Chain of Hope and has taken part in two London marathons as well as fundraising in the community.

Oroyo comes to Chain of Hope with over 10 years experience in Media and Journalism and a Masters Degree in Media and Development. He began with Chain of Hope as an intern in 2016 then returned to Jamaica to temporarily act as the Executive Director for Chain of Hope Jamaica, before moving back to London in September 2017 to assume his current role. He is responsible for the coordination of all communication and branding for the charity including managing our website and social media platforms with the primary objective to support the fundraising and major partnerships aspects of the charity. He produces the Charity's Annual Review and other major print publications, while coordinating all media related activities, interviews, filming and photographs for children, special events and missions. Oroyo also maintains and build new relationships with our ambassadors and celebrities.

Jilliane joined our team in 2015 with a wealth of expertise to offer, having recently completed her Postgraduate Studies in Biomedical Engineering and Healthcare Technology Management at City University, London. Jilliane offers broad administrative support to the Overseas Operations team, working closely with Lucy to ensure that the medical volunteers are prepared and ready for specialised training missions and that the hospitals that we work with have the equipment they need to operate. She is also helping to co-ordinate the equipment procurement for the new Cardiac Unit at the Bustamante Hospital for Children in Jamaica.

Caitlin joined Chain of Hope in 2023, with over 15 years of experience working with cause-driven organisations around the world. With a background in International Relations and International Human Rights Law, she brings a unique perspective to our International Child Referral Programme. Caitlin is responsible for planning and coordinating every aspect of a child’s journey from their home country to one of our partner hospitals for life-saving heart surgery, and works to build our international network of volunteer medical escorts who can accompany our most at-risk patients on their journeys.

Dariel has been the Finance Manager for Chain of Hope since 2020. She joined Chain of Hope after 15 years working in charity finance roles including the Royal College of Emergency Medicine. 

What motivates her working in a charitable finance role in a small team is that no two days are the same and you have the opportunity to gain insight into all aspects of operational activities.